Terms and Conditions

These terms set out how you may use New Zealand Online Casinos at properpizza.co.nz, what our casino comparisons are and are not, and where our responsibility ends and yours begins. By browsing the site, following a link to an operator or relying on anything published here, you accept the conditions below. If you do not accept them, please stop using the site.

Who may use this site

New Zealand Online Casinos is an information and comparison service for adults in New Zealand. You must be at least 18 years old to use it. The casinos we write about set their own minimum age, which is 18 or higher depending on the operator's licence, and every one of them will ask you to confirm your age at registration and prove it later during identity checks.

The operators listed on this site are offshore. They are licensed and regulated outside New Zealand, and they are not licensed by a New Zealand authority. New Zealand law does not prohibit residents from gambling on overseas websites, but it does mean that the consumer protections you rely on are those of the operator's licensing jurisdiction, not local ones. You are responsible for knowing the rules that apply where you live, and for confirming an operator accepts players from your country before you register.

You agree not to use the site if you are excluded from gambling, under a self-exclusion arrangement, or accessing it from a place where online gambling is unlawful.

How we make money, and what that does not buy

New Zealand Online Casinos earns commission when a reader registers or deposits at some of the casinos we list. That is how the site is funded, and you should assume a commercial relationship exists with most of the brands you see here.

Commission does not buy a position. It does not buy a rating, a favourable write-up, the removal of a drawback, or protection from being delisted. We publish this openly because a comparison site that hides its funding is not much use to anyone. If you would rather not use an affiliate link, you can always type an operator's address directly into your browser — nothing on this site depends on you using our links.

What our rankings and ratings mean

The ratings shown beside each casino — for example the 10.0 alongside LuckyDreams or the 9.3 beside 22bet — are editorial scores assigned by our team. They are opinions formed from published information, not customer satisfaction surveys, and they are not tested results. We research and verify operators; we do not claim to have deposited, played or withdrawn at them.

Scores are reviewed periodically and can change. Our fact-check date, shown at the top of the page, tells you when the page was last confirmed. The main factors behind a score are:

• Licensing and transparency — whether the operator, its licensing jurisdiction and its licence details are clearly published and verifiable.
• Bonus terms — wagering requirements, expiry periods, maximum cashout caps and game contribution rates, weighted more heavily than the headline figure.
• Game range — the spread of online pokies, table games and live dealer rooms, and the software providers behind them.
• Banking — NZD support, deposit minimums, withdrawal limits, fees and typical processing times.
• Verification and support — how KYC is handled and whether help is reachable at hours that suit New Zealand.
• Responsible gambling tools — deposit limits, session reminders, cooling-off and self-exclusion.

You can see the criteria applied in full on our ranked list of online casinos for Kiwi players, and read more about the people behind the scoring on our about page.

Bonus offers shown on this site are summaries only

Every welcome offer we display is a shortened version of the operator's own promotion. The operator's terms are the ones that count, and they can change or be withdrawn without notice to us. Treat the figures below as a starting point for your own reading, not as a contract.

"Up to" means the maximum available across the qualifying deposits the operator specifies, usually spread over several deposits rather than granted on one. A bonus requires you to deposit and risk your own money — it is not free credit. Currency is as promoted by each operator; where a site advertises in euros alongside dollars, as 22bet does, check which currency your account will actually be denominated in, because conversion costs may apply to a New Zealand card or bank account.

Three examples of why the detail matters

LuckyDreams sits at the top of our list because the breadth of its published information — licence detail, game range and banking terms — is easier to verify than most, and its up to $10,000 plus 500 free spins package is among the more substantial on offer to New Zealand players. The limitation is the same one that applies to every large headline number: reaching the full amount requires deposits at a scale most casual players will never make, and the wagering requirement applies to the bonus portion at whatever rate the operator's terms specify. Read those before you opt in.

VegasNow earns its place for a comparable free spin allocation on a slightly lower cash ceiling of up to $8,000, which in practice can suit a mid-sized first deposit better than a headline chasing structure. Its drawback is that free spins are usually restricted to nominated pokies with their own spin value and winnings cap, so the 500 figure tells you far less about real value than the cap attached to it does.

LetsLucky is listed on a more modest $4,500 plus 300 free spins, and that relative restraint is part of why it scores well — a smaller maximum with tighter conditions is often a better deal than a large one you cannot realistically unlock. The trade-off is fewer headline extras than the larger packages above it, and, as with all the operators here, it is offshore, so any dispute is handled under its own licensing regime.

Before you claim anything, check five things in the operator's terms: the wagering multiple, which games contribute and at what percentage, the expiry date, the maximum cashout, and the maximum bet permitted while a bonus is active. Breaching the last of those is the most common reason a withdrawal is refused.

Payments, withdrawals and your own costs

New Zealand Online Casinos does not handle money. We never take a deposit, hold funds, process a withdrawal or act as an intermediary in any transaction. Every payment you make is a contract between you and the casino, governed by that operator's banking terms.

Where we describe payment methods, minimums, fees or processing times, we are reporting what an operator publishes. Those details change, and they vary by method and by account. What generally applies at offshore casinos serving New Zealand:

• Deposits are typically instant; withdrawals are not, because they pass through an internal review before the payment method's own clearing time begins.
• Minimum and maximum deposit and withdrawal amounts are set per method, and monthly or weekly withdrawal ceilings are common.
• Fees may be charged by the operator, by your bank, or by both. Currency conversion is a real cost if your account is not denominated in NZD.
• Identity verification (KYC) must usually be completed before a first withdrawal — photo ID, proof of address and sometimes proof of the payment method. Submitting documents early avoids delays later.
• Many operators require withdrawals to return to the method used to deposit, at least up to the deposited amount.

We are not responsible for declined transactions, withheld withdrawals, closed accounts, conversion losses or delays. Those are matters between you and the operator, and the operator's complaints process and licensing authority are the right routes to raise them.

Game information, RTP and outcomes

Where we describe pokies, table games, live dealer rooms or the studios behind them, we do so in general terms based on published operator and provider information. Game libraries change constantly; a title available when a page was written may not be available when you read it.

Return-to-player percentages are long-run theoretical figures calculated across an enormous number of rounds. They describe a game's mathematics, not your session, and they predict nothing about any individual spin or hand. Volatility describes how returns are distributed, not how much you will win. Contribution rates toward wagering differ sharply by category — pokies commonly count fully, while table games and live dealer play often count for a fraction or not at all. Nothing on this site is a system, a strategy or a forecast, and no outcome is guaranteed.

Other products at these operators

Several of the brands listed here run more than a casino. Sports betting, esports markets, virtual sports and occasionally poker sit alongside the pokies and tables under the same account and the same wallet. Those products have separate terms, separate bonus offers and, importantly, separate wagering contribution rules — a sportsbook bonus rarely behaves like a casino one, and a casino bonus is usually void if you spend it on sports.

Our reviews and ratings on this site cover the casino product. If you intend to use an operator's sportsbook or any other vertical, read that section's terms on its own merits rather than assuming our casino assessment transfers to it.

Accuracy, changes and the limits of our liability

We research carefully and correct errors when we find them, but we cannot guarantee that everything on properpizza.co.nz is complete, current or free from mistakes. Offers, terms, licences, payment options and game ranges change without notice. The operator's own site is always the authority.

Nothing here is legal, financial or tax advice. To the fullest extent permitted by law, New Zealand Online Casinos accepts no liability for losses — financial or otherwise — arising from your use of this site, from reliance on its content, or from your dealings with any operator listed on it. Your use of any casino is entirely at your own discretion and risk.

All text, layout, ratings and original graphics on this site remain our property. You may quote short extracts with clear attribution and a link. Republishing pages, scraping content in bulk or reproducing our rankings as your own is not permitted. Brand names and logos belong to their respective owners and appear here for identification only.

We may update these terms at any time. The version published on the site is the one that applies, and the date shown at the top of the page reflects the most recent review.

Gambling responsibly

Gambling is entertainment with a cost attached, not a way to earn. Set a deposit limit before you play rather than after, treat losses as spent, and never gamble with money needed for something else. Reputable operators provide deposit and loss limits, session reminders, cooling-off periods and self-exclusion — use them early rather than as a last resort.

Free, confidential help is available in New Zealand through the Gambling Helpline, which operates 24 hours a day, and through the Ministry of Health's funded support services. Our responsible gambling page explains the tools and where to find support.

Questions about these terms

If anything here is unclear, if you think we have published something inaccurate, or if you want a listing reviewed, get in touch through our contact page and tell us which page and which detail you mean. Specific corrections are the ones we can act on fastest, and reader feedback is a genuine part of how the rankings stay honest.